Privacy policy

At Rayyan & Ahad Fragrances, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and purchase details
  • Payment-related information processed through our secure payment providers
  • Device, browser, and website usage information

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your order or delivery
  • Provide customer support
  • Improve our products, services, and website experience
  • Send promotional offers or updates, where permitted
  • Prevent fraudulent or unauthorized transactions
  • Comply with legal and business requirements

3. Sharing Your Information

We do not sell your personal information.

Your information may be shared only with trusted service providers when necessary to operate our business, such as:

  • Delivery and courier companies
  • Payment service providers
  • Shopify and related website service providers
  • Customer support and communication services

These parties may only use your information as necessary to provide their services.

4. Payment Security

We take reasonable steps to protect your personal information. Payment information is handled through secure payment providers and is not intentionally stored by us unless required for processing your transaction.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Understand how visitors use our website
  • Improve marketing and customer experience

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. Marketing Communications

With your permission or where allowed by law, we may send you promotional messages, special offers, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us directly.

7. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of external websites or services.

We encourage you to review the privacy policies of any third-party services you use.

8. Children's Privacy

Our products and website are not intended for individuals who are not legally permitted to make purchases. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Rayyan & Ahad Fragrances

WhatsApp: 0334 2466075
Email: rafregrances@gmail.com

Thank you for trusting Rayyan & Ahad Fragrances.